================================================================== 2025 SPMAO CONFERENCEThank you to the Attendees, Exhibitors and Speakers that participated in the 2025 SPMAO Conference. It was great to have a full exhibitor room and hear from very knowledgeable speakers while increasing our network of connections. The Delta Hotels Toronto Airport and Conference Centre venue was superb again with delicious food, accommodating staff and a great conference floor layout.THANK YOU SPEAKERS================================================================== SPMAO is saddened by the loss of Teri Yamada, who passed away peacefully on January 8, 2025 following a difficult battle with Creutzfeldt-Jakob Disease (CJD).She spent 14 years (2009-2023) as Executive Director of the IPM Council of Canada (Integrated Pest Management) which administered the IPM Accreditation program for golf courses, public works (hydro and railway corridors) and specialty turf. A personal obituary written by Teri Yamada is available here: https://www.fawcettfuneralhomes.com/memorials/teri-yamada/5536387/index.php ================================================================== Pest Control Through a Trauma-Informed LensHow compassion and empathy can benefit your pest control businessHow many times have you walked into a multi-unit housing complex, and been greeted with a scared, fearful and uncooperative customer? Have you thought that they might view your pest control services as something to feel ashamed by their living conditions? As a pest control owner/operator, how do you respond to that behavior and properly evaluate the best course of action? Click here to continue reading… ================================================================== We look forward to seeing you all on our social media accounts. Please share, like and follow.================================================================== You can reach out for further information to SPMAO Director Rachel Mendes who is the Ontario WIPC advocate.================================================================== February Book SuggestionPCT Guide for Structure Infesting Cockroaches================================================================== We invite you to contibute! Please send your articles to [email protected]. ================================================================== 1370 Don Mills Road, Suite 201 www.spmao.ca This email communication is being sent to you because you are an Active Member of the Structural Pest Management Association of Ontario. |